Our Preventive Maintenance Service
Option to available standby printer
We are very much concern about client, if any case major breakdown existing printer we provide standby printer within 24 hours.
Dedicated account manager
Account manager maintains the company’s existing relationships with a client or group of clients, so that they will continue using the company for business. Account managers serve as the interface between the customer service and the sales team in a company. They are assigned a company’s existing client accounts.
Customized management software 24/7 services
We provide flexible services to the client, log complain call book toner & cartridges order, and logistics supports track location and delivery status, much more in one click.
Pay for cartridges & get free printer to usage
No need to buy printer we offer free printer service along with maintains
Your capital and operational expenditure significantly by only paying for pages you print. Our comprehensive managed print services offer our patrons with the luxury to pay for what they print
What about your quality?
Pixcel just produce and sell the premium quality to our clients, to make our product meet or exceed the quality of Original Toner Cartridge. For all of our goods, we guaratee that our defective rate of black is within 1%; within 1.5% for the color and big capacity toner cartridge.Small trial order for testing the quality is welcome.
How long is the warranty for your toner cartridge?
6 months calculated from the date when dispatched and delivered you the goods.
What should I do when products have problems?
Pixcel are responsiable for all the toner cartridges we sold, we need our clients assit to provide us the detailed informaiton for checking the reason,and assure 1:1return back or refund if the quality problem is caused and proved byour remanufacturing process or unsuitable packing.
Will my printer warranty be affected using compatible toner cartridge?
No. Equipment manufacturers cannot void warranty of your equipment or service contract for using remanufactured cartridges. Current Laws prohibit any manufacturer from requiring you to buy their product exclusively. Here is what HP says: “HP’s warranty: For HP printer products, the use of a non HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer.
Are compatible toner cartridges inferior to the original (OEM) cartridge?
No. Pixcel toner cartridges are all in strict quality control process and fully tested before packing. And our cartridges are in the same or exceed the original quality. No our toner cartridges are in well performance in across the nation
What are your laser toner cartridge quality standards?
We uses static Control Brand components which is world’s no1, superior brands and ink toner powder manufacturing company.
Pixcel compatible toner cartridges are configured with toner, drum and other parts to meet or exceed OEM specifications using industry testing methods. The testing includes the extremely cold and hot temperature testing, which make our toner cartridges can be printed well from summer and winter.
How many pages can I print with your compatible toner cartridge?
PixcelCartridges Print pages are exactly the same as original toner cartridges with on 5% Converge standard. And some models are in higher print page yield then original cartridges.
How long can I get my order be delivered?
6 to12 hours same working days
Can I get free samples if I buy toner cartridges in bulk?
Yes! Please contact us for more details about free samples policy!